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Privacy Policy

Last update: July 21, 2025

 

Foreword

This website is operated by Entropia SAS, with share capital of €17,967.31, registered under the Trade and Companies Registry of Versailles under number 980 705 016, and located at 29 rue de Lafayette, 78000 Versailles, France (hereinafter “Entropia”, “entropia.io”, “we” or “us”). 

 

For the purposes of applicable data protection laws, including but not limited to Regulation (EU) 2016/679 (“GDPR”) and the French Act No. 78-17 of 6 January 1978 (the “French Data Protection Act”), Entropia is the Data Controller of the personal data you provide to us.

By visiting entropia.io (the “Website”) and/or submitting your personal information to us, and/or registering as a user of our services, you agree to the processing of your personal data in accordance with this Privacy Policy.

Any dispute regarding privacy will be subject to this Privacy Policy, our applicable data protection notices, and French law.

 

Definitions

  • Company: Entropia SAS
  • Client: Any professional or person who has capacity as defined by Articles 1123 et seq. of the French Civil Code, or a legal entity, visiting the website to which these terms and conditions refer.
  • Services: All content, materials, and functionalities made available on the Website.
  • Personal Data: Any information relating to an identified or identifiable individual, as defined by the GDPR.
  • User: Any internet user visiting or using the Website.

Categories of Data Collected

We collect the following personal data:

  • Contact form submissions : first name, last name, company, job title, email address, phone number, and the content of your message.

  • Newsletter subscriptions : first name, last name, email address (with double opt-in verification).

  • Cookies and tracking data : We use HubSpot and similar tools to:

    • Track user engagement on our Website;

    • Analyse traffic and improve performance;

    • Provide targeted marketing and advertising campaigns.

    Cookies may be:

    • Strictly necessary cookies : essential for website functionality;

    • Analytics cookies : e.g., HubSpot tracking;

    • Marketing cookies : to personalise ads and measure campaign effectiveness.

    You can manage your cookie preferences at any time through our Cookie Consent Banner.

  • Website usage data : IP address, device and browser details, pages visited, time spent, actions taken.

  • Recruitment applications : first name, last name, contact details, CV, cover letter, LinkedIn profile, and position applied for.

 

Purpose and Legal Basis of Processing

We process your data for the following purposes:

  • Responding to inquiries via the contact form (legitimate interest, GDPR Art. 6(1)(f)).

  • Sending newsletters and marketing communications, where you have consented (consent, GDPR Art. 6(1)(a)).

  • Tracking website usage and improving User experience (consent for non-essential cookies, legitimate interest for strictly necessary cookies).

  • Recruitment processing, including evaluation and follow-up (contract performance and legitimate interest).

  • Legal compliance with applicable laws and regulatory requirements (legal obligation, GDPR Art. 6(1)(c)).

 

Data Retention

  • Contact form data: Retained for the duration necessary to process your request and follow-up, then deleted or anonymised unless legally required to retain.

  • Newsletter data: Retained until you unsubscribe or withdraw consent, then deleted or anonymised.

  • Recruitment data: Deleted after two years unless you consent to a longer retention for future opportunities.

  • Analytics data: Retained per cookie retention periods.

 

Data Location and Security

We use third-party providers (currently including HubSpot, Scaleway, and others) for hosting, marketing, and data management. All providers are chosen for their ability to implement adequate technical and organisational measures to protect data, such as Double Opt-in (ensuring that we only collect emails that are owned by the current User).

 

The 3rd party software service providers we use to process personal data have their own data security policies. They act as Data Processors with regards to GDPR.

Your data may be stored within or outside the EEA, subject to adequate safeguards (e.g., Standard Contractual Clauses).

We secure our Website and other systems through technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons.

 

Note that unfortunately, the transmission of information via the internet can't always be considered 100% secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised data access, destruction or alteration. As technology advances we are regularly updating and enhancing the security and organisational measures.

 

Sharing of Personal Data

We do not sell or rent your personal data. We may share data with:

  • Service providers (processors) bound by contractual confidentiality and security obligations;
  • Authorities where required by law.

Your Rights

As a data subject, and in accordance with the French Data Protection Act of 6 January 1978 and the GDPR, you have the right to:

  • Access and obtain a copy of your personal data;

  • Rectify inaccurate or incomplete data;

  • Request erasure (“right to be forgotten”);

  • Restrict or object to processing;

  • Withdraw consent at any time;

  • Lodge a complaint with CNIL (www.cnil.fr).

You may exercise these rights with the Data Protection Officer at the following address: privacy@entropia.io. Entropia has a period of one month from the receipt of your request to communicate, complete or delete the information, as the case may be.

Internet users who consent on forms to receive e-mails containing information and requests from Entropia may revoke this consent at any time, either by clicking on the hyperlink provided for this purpose at the bottom of the e-mails they receive, or sending an e-mail with unsubscribe on the subject line privacy@entropia.io .

All Personal Data-related requests may be addressed to our Data Protection Officer at: privacy@entropia.io.

 

Changes to this Policy

We may update this Privacy Policy from time to time.

 

Further Information and Contact

If you have further questions or concerns, please contact us at privacy@entropia.io