BNP Paribas CIB Customer Story

Elliot Seiss is an Associate at BNP Paribas CIB. After several deals run on the market's legacy data rooms, his team chose Entropia. We took a moment with him to review his experience of the platform.

Immediate onboarding, from banker to seller

Onboarding, first. For Elliot, it happened without a hitch. The platform is intuitive and builds on standard office software conventions, which makes for an immediate ramp-up.

"The onboarding was very easy. The platform is intuitive, it follows the codes of data rooms. You find your way around immediately. It works like the folder logic on a computer: drag, copy, paste. No change in the way we work."

The real-world test is the autonomy of the people around. Elliot's intern took the platform in hand on his own, without any formal onboarding. "I quickly showed him how it worked. He was up and running fast." On the seller side, the test is even more telling. A team discovering the world of data rooms got fully autonomous on the platform without any prior training.

"When clients themselves start working on the data room, that's a good sign. It shows it's easy to use. And for us, it's doubly valuable: the client is satisfied, and it saves us time."

On the classic pain points of competing platforms — file sizes, heavy uploads, slow downloads — Elliot doesn't find them on Entropia.

"I haven't run into constraints linked to file size or upload and download performance, which is a significant time saver. Drag-and-drop is very fast. All the tasks that take time elsewhere are quick on Entropia."

Entropia AI: "nothing comparable on the market"

On AI, Elliot goes further and openly compares Entropia to the rest of the market.

"As of today, I don't see any equivalent on the market. The historical leaders do have some AI features, but here we're on another level. On redaction, on Q&A assistance, on search within the data room."

What he points to, beyond the depth of the features, is the quality of integration. Not a chatbot bolted on to the right side of the screen.

"The AI offered isn't cosmetic: it's built directly into the workflows and delivers tangible productivity gains."

What Elliot describes is our product philosophy from day one: AI isn't layered on top, it's designed and integrated into every workflow. The Entropia data room embeds AI agents for:

• document renaming,
• file placement in the index,
• IRL tracking,
• redaction,
• data room analysis,
• Q&A response assistance,
• …

A set of agents deeply embedded in the platform, saving time without you having to think about it.

To this is added the connection to third-party AI platforms (Claude, ChatGPT, Legora, Rogo, etc.) via the MCP server that Entropia was the first data room in the world to release, in February 2026.

Service: a decision factor in its own right

Then there's service, which Elliot brings up unprompted:

"The quality of customer service is a key criterion in our selection process. As soon as I have an issue, or even just want to validate something, I call. And there's that responsiveness."

And the support reaches beyond the strict product perimeter.

"When there was an issue coming from BNP's side, you were there to support us, to find a solution with the IT teams. This level of support, including on topics involving third parties, is particularly valuable and is a real differentiator. It matters a lot."

In summary

"In short, three things stand out: smooth and intuitive onboarding, a significant lead on AI features with measurable time savings, and a particularly high level of service."

Thank you Elliot. It's teams like yours that push us to this level.